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What Are DHW Pumps and Their Role in Commercial Hot Water Systems?

What Are DHW Pumps and Their Role in Commercial Hot Water Systems?

In any commercial building, a reliable hot water supply is essential. Whether it’s a hotel, hospital or office block, having hot water instantly available enhances comfort, hygiene and operational efficiency. This is where a DHW pump, also known as a hot water pump, becomes indispensable. These specialised pumps ensure the continuous circulation of heated water, eliminating wait times at taps, reducing waste and safeguarding against bacterial growth.

For expert advice on installing, upgrading or maintaining your DHW pump, visit our homepage or contact us to arrange a consultation with National Pumps and Boilers.

Understanding DHW Pumps and Hot Water Pumps

What Is a DHW Pump?

A DHW pump (Domestic Hot Water pump) is a device specifically designed to circulate hot water from a central heater, such as a boiler or calorifier, to outlets throughout a building. By keeping water moving continuously, these pumps prevent stagnation, ensure that your hot water pump always delivers at the required temperature, and reduce the need for reheating.

Why Circulation Matters

  • Instant access: No more waiting for water to run hot, even in distant outlets.


  • Energy efficiency: Avoid reheating standing water, which wastes both gas and electricity.


  • Health and safety: Continuous flow helps prevent Legionella and other bacterial growth in the pipework.


In large commercial systems, think hospitals, hotels and schools, equipment from leading manufacturers like Grundfos and Wilo is often specified to meet exacting performance and hygiene standards.

How DHW Pumps Work in Commercial Hot Water Systems

Continuous Circulation Loop

A typical commercial hot water system features a boiler or calorifier that heats a large volume of water. The DHW pump circulates this water through an insulated loop of pipework:

  1. Heat generation: The boiler heats water to a preset temperature.


  2. Primary circuit: Hot water travels through the primary loop to a mixing valve or secondary heat exchanger.


  3. DHW pump action: The pump pushes water around the secondary circuit, ensuring constant movement.


  4. Return to heater: Cooled water returns for reheating, maintaining a steady temperature throughout the system.


Eliminating Temperature Fluctuations

Without a DHW pump, water can sit idle in the pipes, cooling until the next draw. The result is a frustrating delay and potential scald risk if users compensate by turning the tap full on. Continuous circulation delivers a consistent temperature at every outlet.

Preventing Legionella

Legionella bacteria thrive when water temperatures linger between 20 °C and 45 °C. By keeping water turning over and ensuring it passes regularly through the high-temperature zone (above 60 °C), DHW pumps play a key role in Legionella control regimes.

Types of DHW Pumps: Finding the Right Fit

Single-Speed Pumps

  • Operation: Run at a constant flow rate.


  • Best for: Small to medium systems with predictable demand.


  • Pros & cons: Simpler and cheaper, but less efficient during low-demand periods.


Variable-Speed Pumps

  • Operation: Adjust speed according to demand, monitored via pressure sensors or thermostats.


  • Best for: Large buildings with fluctuating hot water requirements.


  • Pros & cons: Save up to 40 % on motor energy use, but carry a higher upfront cost.


Inline vs. End-Suction Designs

  • Inline pumps (e.g., compact models from DAB) mount directly within the pipe run, saving space.


  • End-suction pumps (often used for higher pressures) sit beside the pipework and require additional support.


Choosing the right design and capacity is critical, our specialist team can help you select from our DHW pumps range based on your building’s size, layout and peak flow requirements.

Energy Efficiency and Cost Savings

Reducing Reheat Cycles

Reheating standing water uses extra gas or electricity. By keeping the loop active, DHW pumps ensure stored hot water retains its temperature, slashing reheats and trimming fuel bills.

Variable-Speed Advantages

A hot water pump fitted with an electronically commutated motor (ECM) or variable-speed drive automatically modulates flow. It ramps up during peak periods (e.g., morning showers in hotels) and slows to a whisper at night, reducing the pump’s own energy consumption.

Insulation and Pipe Lagging

Pair your DHW pump with well-insulated pipework and calorifiers. Insulation keeps the water hot as it travels, meaning the pump and boiler won’t have to work as hard. Foam lagging on accessible pipe runs and high-density insulation inside walls and ceilings are straightforward measures that deliver immediate returns.

Key Benefits of Installing DHW Pumps

Instant Hot Water on Demand

Guests, staff and visitors no longer endure cold spells at the tap. Taps, showers and dishwashers benefit from immediate hot water, enhancing user experience and operational flow.

Improved Water Pressure

In taller buildings, pressure can drop at higher levels. A correctly sized DHW pump can boost flow and maintain consistent pressure from basement plantrooms right up to rooftop outlets.

Prolonged Plant Lifespan

By reducing boiler cycling and avoiding constant reheats, you ease stress on your heating plant. Components last longer, and the frequency of breakdowns diminishes.

Better Hygiene and Safety

Consistent high-temperature circulation helps meet Health & Safety Executive (HSE) guidance on Legionella control and ensures compliance with the latest regulations.

Common Issues and Maintenance of DHW Pumps

Wear and Tear

Bearings, seals and impellers can wear out over time. Routine visual inspections detect early signs, oil leaks, vibration changes or noise that signal the need for service.

Airlocks and Noise

Trapped air in the system can cause cavitation (a rattling or humming sound) and reduce flow. Bleeding valves at high points in the circuit vents air, restoring smooth operation.

Incorrect Sizing or Selection

A pump that’s too large can short-cycle, while one that’s too small struggles to meet demand. A professional survey ensures you choose a model with the correct head and flow characteristics.

Recommended Maintenance Schedule

  • Monthly: Check for leaks and unusual noises.


  • Quarterly: Inspect insulation and pipe lagging.


  • Annually: Engage a qualified engineer for a full service, including mechanical checks, electrical safety tests and flow verification.


Our pump valves and commissioning checks ensure your DHW pump continues to operate at peak efficiency.

Upgrading to Modern DHW Pumps and Solutions

Assessing Your Existing System

If your current old hot water pump dates back more than a decade, it likely wastes energy. Consider upgrading to a new variable-speed DHW pump from Grundfos or Wilo for immediate performance gains.

Integration with Building Management Systems

Linking your pump to a Building Management System (BMS) allows remote monitoring, trend logging and automated alerts. You’ll be notified of pressure drops, flow anomalies or electrical faults before they impact occupants.

Renewable Heat Sources

Combine your DHW pump with solar thermal panels or heat pumps for a hybrid system that cuts fossil fuel use. Solar thermal pre-heats the loop, while the pump ensures uniform distribution, ideal for eco-focused premises.

Choosing the Right Partner: Why National Pumps and Boilers

Expertise Across Leading Brands

We partner with manufacturers such as DAB, Grundfos and Wilo, offering a full spectrum of DHW and hot water pump solutions.

Tailored Survey and Specification

Our engineers conduct a detailed site survey, assessing heat loss, peak demand and plantroom layout, to recommend the ideal pump size and type. We’ll then provide a fixed-price proposal covering supply, installation and commissioning.

Comprehensive Aftercare and Maintenance

From annual servicing to emergency call-outs, our maintenance contracts safeguard your investment. With priority support and routine inspections, we keep your DHW pump running smoothly, maximising lifespan and efficiency.

Next Steps: Optimise Your Commercial Hot Water System

Ready to benefit from instant hot water, improved pressure and lower energy bills? Explore our DHW pumps category for product details. When you’re ready, simply contact us to arrange a site survey and quotation. Let National Pumps and Boilers design and install the perfect DHW solution for your building, ensuring comfort, compliance and cost-effective operation for years to come.